Frequently asked questions

If you can’t find the answer to your questions, please contact us.

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What is included in my membership?

Included in the membership is full access to our network and platform. This means that you can spar with our coaches, connect with other entrepreneurs who also are members, use our business deals and access all the entrepreneurial knowledge we have on the site.

How does the coaching and sparring work In Startup Central?

You get unlimited sparring with coaches as a member. This means that they can coach you, but they do not do the job for you, they tell you how to do it.

All our coaches are volunteers, they have up to 5 working days to replay – and they no not have advisory responsibility.

How much is a membership of Startup Central?

We have 3 different solutions

Our membership costs DKK 186 / month excl. VAT on the monthly solution, but you can prepay 12 months. For purchases of 12 months, you pay the equivalent of DKK 149 / month excl. VAT.

We also offer a Basic membership without expenses. Download the app for free on iOS and Android.

Read more her – prices.

Øvrige spørgsmål

How does the coaching and sparring work in Startup Central?

You get unlimited sparring with coaches as a paying member. This means that they can coach you, but they do not do the job for you, they tell you how to do it.

All our coaches are volunteers, they have up to 5 working days to replay – and they no not have advisory responsibility.

How much is a membership of Startup Central?

We have 3 different solutions

Our membership costs DKK 186 / month excl. VAT on the monthly solution, but you can prepay 12 months. For purchases of 12 months, you pay the equivalent of DKK 149 / month excl. VAT. We also have a Basic membership, it is free to download our app and it cost no expense to use it.

Read more her – prices.

Where can I find Startup Lounge?

Startup Lounge is on its own platform. You can access Startup Lounge here.

Startup Lounge is also on Facebook, you can access it here: Startup Lounge Facebook.

Startup Lounge is our online network, and is the gathering place for entrepreneurs, the self-employed and people with an interest in entrepreneurship.

You can download Startup Lounge on the App Store and Play Store for free and register at no cost.

How do I terminate my membership and what should I consider?

To terminate your membership, you must send an email to kontakt@startupcentral.dk – there is some things you have to consider when you decide to terminate your membership.

When you terminate your membership there is a notice period of the current month plus one month if you have chosen the subscription solution for one month. If you are using any of our partner deals, be aware that these will be canceled by terminating of your membership.

If you use the deal from our partner e-conomic, which consist of 4 month free use of their accounting program, and you terminate your membership before the 4 month, the deal will no longer be valid.

By terminating your membership:

  • you will be remoted from Startup Lounge Facebook
  • You will no longer have access to our coaches
  • your deals will no longer be valid, you will have to pay full price for them.

You can read more about this in our user terms.

Remember that you can continue to be part of our online network Startup Lounge at no cost. Download on App Store and Play Store.

Which partners can I use?

As a paying member, you have access to all our partner deals. Various factors determine which partners are relevant to you and your company.

You can, at any time read more about the individual partners and their offers, and then agree with yourself whether you think /believe it will provide value. If you are in doubt about whether it will contribute to your business, you and more than welcome to ask in the Startup Lounge, our coaches or the Startup Central team.

What is included in my membership?

With a membership you get access to our entire network and all that it entails. This means that you get access to our platform, our coaches and our offers from partners, this is if you choose a paying membership.

If you choose a Basic membership, you get access to our online network Startup Lounge.

Is my data confidential?

Yes of course. All of our coaches, partners and staff have completed confidentiality statements, which is your guarantee that we comply with all applicable rules.

What is Startup Lounge?

Startup Lounge is our exclusive network. You can get sparring and advice from other entrepreneurs, businessmen and people with an interest in entrepreneurship. There is a big focus in knowledge sharing – which helps you on your entrepreneurial journey.

You have the opportunity to advertise a little for your company and meet potential partners and customers.

The team og Startup Central know the entrepreneurs’ and coaches’ qualifications, therefore, they will be able to put you in contact with the relevant people.

Read more about Startup Lounge.

You can access the Startup Lounge free of charge, download the Startup Central app for free on the App Store or Play Store.

How does the payment of a monthly membership work?

You will be deducted DKK 186 excl. VAT from your account every month by the subscription solution Paylike.

With this subscription, you have a notice period of one month plus one month.

Are all the membership advantages automatically activated when I become a member?

You must actively make use of the services and programs on our partner site.

That way, you only make use of the services and programs that create value and are relevant to your business.

With a Basic membership, you cannot make use of partner agreements.

What happens to my deals with the partners if I terminate my membership?

If you terminate you membership at Startup Central, you will terminate all your benefits, including your discounts with our partners.

You only have special offers, discounts and trial periods with our partners as long as you are a member of Startup Central. This is subordinate to the binding period from the offer at the partner.

Read more in our Terms and conditions

Is there a limit to how much I can use the coaches?

You can use our coaches as much as you need. You have unlimited 1:1 sparring with every single coach, and you can make use of all the coaches you need.

Can I use more than one coach at the same time?

Yes. It is entirely up to you how many coaches you want to make use of. We recommend that you contact one coach at a time, as this will give you a closer collaboration with the coach.

Is it cheaper if I don’t use all my membership advantages?

The price is fixed, whether you use many or few of our benefits.

However, we recommend that you use as many relevant benefits as possible, that way you get the most out of your membership.

Does Startup Central have an app?

Yes, You can download it on App Store and Play Store. It is free to download.

How long can I be a member of Startup Central?

You can be a member as long as you wish.

That way you can do it at your own pace.

Is it possible to write the business plan in English?

Yes, it is possible.

Where do I develop my business plan?

First and foremost, you develop the business plan with yourself and possible in collaboration with coaches and other relevant people.

In practical terms, you fill out your business plan on our platform, which is developed to help you through the process.

What does Startup Centrals terms of use say?

You are more than welcome to read our user terms, you will find it in the bottom of the website.

What does Startup Centrals privacy policy say?

You are more than welcome to read our privacy statement, you will find it in the bottom of the website.

What it the easiest way to get in contact with Startup Central?

In our main number +45 29 29 01 13, through Facebook chat or Instagram.

Do the coaches of Startup Central have advisory responsibility?

No. They help you with, e.g., providing input to your idea that you may not even considered or advice you what to do in a specific situation. You will get the answers to the questions that you can not find online etc.

Do the coaches of Startup Central do my job?

No. They help you along the way with your entrepreneurial journey. This means that if you need to take an active action in your company, it is in addition to the coaches and sparring they offer.

For example: If you have made an ownership agreement and you ask one of our coaches for legal experience or fill it out, then it is an active action you request and it is not part of your membership, however, our coaches will make you aware of this and you can agree on a arrangement, but Startup Central will take no part in this.

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